Shipping & Returns
Shipping Policy
Because we personalize every order, processing times can vary based on the type of product and how many orders we're working through. Generally, please allow 2-5 business days for us to prepare your order before it ships out.
Shipping Methods: We’re all about giving you options! When it comes to shipping, we offer a range of choices through Printify’s trusted carrier partners. Whether you need standard, expedited, or overnight delivery, we’ve got you covered.
Shipping Costs: Shipping costs are determined by the destination of your order and the shipping method you choose at checkout. Rest assured, our system calculates this for you so you know exactly what to expect.
If you have any questions about our shipping policy or need more information about delivery times, feel free to reach out to our friendly team. We’re here to make sure your Neon Punk Threadz experience is as smooth and stylish as possible!
Return & Exchange Policy
every item is crafted with care especially for you when you place your order. This means each piece is unique and made just the way you want it!
Because of this special process, we can't accept returns or exchanges if you change your mind about the size or color you picked out. We want you to love your purchase, so please double-check your choices before finalizing your order.
However, if your item arrives damaged or if there's a mistake in the manufacturing process (which is pretty rare, but hey, things happen!), we've got you covered. Reach out to us within 30 days of receiving your product, and we'll sort it out with a free replacement or a full refund.
Your satisfaction is our priority, so if you have any questions or concerns about shipping or returns, feel free to get in touch. We're here to help make your experience with Neon Punk Threadz awesome!